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Menu:
Updates:
April 2010:
Expert Insights - Creating a Team-Building Culture
March 2010:
Executive Briefing
February 2010:
Join other leaders who are maximising business performance
September 2009:
JobFit Assessments
August 2009:
Managing Human Capital in Unprecedented Times
June 2009:
Is your Organisation "Best-In-Class"?
May 2009:
Now is the time to Review your Screening & Selection Processes
March 2009:
Candidate Screening & Downsizing - How to make it effective!
January 2009:
All Managers can be Great Coaches
December 2008:
Study proves that Managers rarely understand the Success Factors of their employee
November 2008:
Perhaps if I starve the patient
that will make them stronger
October 2008:
Developing Courageous Leaders
September 2008:
Low Cost Employee Perks that won't punish your bottom line
August 2008:
Lessons of the Square Watermelon
When was the last time you worked on your business engine?
The accuracy of any decision will always be directly related to the amount, quality and relevance of the information available to you at the time.
We are currently offering free diagnostics that will provide you with the information to help your management team make the best decisions going forward.
Diagnostics currently available are:
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Your employees are the best ones to tell you what is right and what is wrong in your organisation, so why not ask them!
By conducting Staff Attitude Surveys, employers obtain valuable feedback from their staff that will assist management to focus on those issues that are negatively impacting on productivity, performance and profitability. Management teams that listen to their staff and then act on their feedback will also enjoy higher employee engagement/satisfaction levels and higher staff retention rates.
Taking action on the findings further demonstrates that employees' views are valued and this will pay dividends in terms of improved morale and commitment.
The online Staff Attitude Survey we have designed for you takes only 10 minutes to complete, can be personalised with your corporate logo and includes an introduction by your CEO (or another individual if appropriate). All data will be treated as highly confidential and the survey results will be made available to you within one week of the survey completion date.
Click here to request more information on the Free Staff Attitude Survey
Customer satisfaction keeps your customers coming back and buying from you again and again. When everybody in your organisation is capable of providing effective customer service, your customers enjoy consistent, positive experiences whenever they interface with your people.
Satisfied customers are priceless assets on which to build a successful business, yet many companies place more emphasis on selling to new customers than servicing existing ones. While the importance of attracting new business cannot be discounted, it is equally or even more important and cost effective to grow your business by retaining and serving your existing customers.
How do you determine what changes you need to make to increase customer service levels?
Ask your customers!
Click here to request more information on the Free Customer Satisfaction Survey
Role Benchmarks (Job Patterns) are powerful tools for selecting, promoting and reassigning people to fit the job. Unless you can identify and quantify the critical success attributes of a role, how can you possibly ensure that the person you are selecting will be successful?
If you would like to experience Role Benchmarking first hand, please complete our on-line registration and Job Analysis Survey for any role of your choosing within your organisation. Once the Benchmark and associated reporting has been developed, you will receive a separate email within 8 working hours with your Job Analysis Report and Role Benchmark.
Click here to complete the Free online Job Analysis Survey
Cost Benefit CalculatorThe cost of not employing and retaining high performers is very rarely measured as in most cases the costs are hidden. These costs include:
* Wasted training
* Lower productivity
* Management time wasted addressing poor performance and other related issues too late
* Management time wasted due to poor recruitment process
* Cost to the organisation when a position is not filled
This Cost Benefit Calculator uses conservative calculations and will give you an indication of just how much your organisation can save by using assessments that establish JobFit in your current recruitment and performance management processes.